Frequently Asked Questions.

Technical Detail
01

Liability & Coverage

We eliminate risk for our partners. City Trades carries a comprehensive $5 Million Liability Insurance policy, and all personnel are fully covered under WCB. We provide clearance letters and insurance certificates upon project commencement to ensure total compliance.

02

Service Regions

Our primary operations are based in the Vancouver Lower Mainland. However, for select architectural scopes, we deploy teams to the Okanagan and Vancouver Island. We manage the logistics of travel and accommodation to ensure the quality of installation remains consistent regardless of location.

03

Warranty Protocols

We stand behind our execution. All installation and workmanship is backed by a standard 12-Month Warranty. Materials and hardware are subject to their specific manufacturer warranties, which we manage and transfer to you as part of the handover package.

04

Partnership Model

Our systems are optimized for B2B partnerships. We primarily serve Developers, General Contractors, Architects, and Designers. We speak the language of construction documents and critical paths, ensuring we integrate seamlessly into your larger project team.

05

Estimates & Lead Times

Efficiency is our core deliverable. While timelines vary by complexity, we secure pricing and materials early in the Scope & Strategy phase to prevent delays. Contact us with your tender package, and we can provide a detailed critical path assessment.